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Return Policy

FREE U.S. RETURNS

If you are not satisfied, we will gladly accept your return of unworn merchandise free within 14 business days from the date delivered. 

  1. You can initiate your request by accessing our returns portal Track Your Return.

  2. Follow the instruction in the portal and print the return label.

  3. Take your package to an official Fedex drop-off point or you may use your own shipper if you wish.

  4. Return your items to: GODVANA, LLC 55 Madison Ave. #400, Morristown, New Jersey 07960 United States.

Returned merchandise must be in the original packaging with all tags attached and be in the same condition as when it was delivered.

The refund will be issued to the original form of payment. Please allow 7-10 business days to process your return. We reserve the right to refuse any return of any merchandise that does not meet the above requirements.

GODVANA does not assume responsibility for reimbursement or compensation in the event that any return package is lost, stolen or mishandled. GODVANA is not liable for the loss of garments in return transit. We recommend using a traceable delivery method and writing down your tracking number.

For assistance, please contact us at hello@godvana.com


INTERNATIONAL RETURNS

If you are an international customer, please email hello@godvana.com to submit your return request. Please included your order #, the items you’d like to return, the return reason for each item, and the return type (e.g. refund, exchange, store credit).

You will be refunded the full amount of the items returned minus the cost of shipping and any associated tariffs, taxes, or fees on your original order.

Once the refund has been processed, you will receive a refund confirmation by email. Depending on your bank or credit card company. It can take 5-10 days to post the refund to your original form of payment.

 

 

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